HOW MUCH IS SHIPPING?
All products are shipped through Taiwan Post service. The shipping cost is based on the parcel weight and destination country. It will be calculated and added up at the check-out process.
WHEN WILL MY ORDER ARRIVE?
Orders are dispatched from our warehouse based in Taipei, Taiwan and are usually processed within 1-3 working days, you will receive a shipping update as soon as your order has been shipped. The ordinary delivery takes 5~14 working days, not include the time for customs clearance.
There are a few things to be aware of, however: you, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and can’t give you an estimate of the cost, because it varies widely around the world. Please do your research so you’re ready to get your package cleared through customs and have an idea of what the additional cost will be.
Please note: if we experience a higher than usual volume of sales, your items may be placed on back order. If this occurs, we will notify you via email with your estimated shipping date. You will be liable for all import duties, customs and taxes levied by your country your order is being shipped to. These will be due at the point of, or after delivery. We are not liable for these charges, and they unfortunately cannot be reimbursed or refunded by U-CUBE. If you are unsure of the charges and whether you will be affected, please contact your local customs office to find out more information.
CAN I TRACK MY ORDER?
An email confirmation with tracking details will be sent to you once your order has been dispatched. If you do not receive one, please email email@example.com